About Us

Miracle Systems is a CMMI-II, ISO 9001-2008 8(a) Small business. Our Employees provide leading edge services

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Our Management

Our Executives average over 25 years of experience which brings a vast wealth of knowledge and expertise.

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Our Qualifications

Miracle Systems is a GSA vendor with extensive proven performance at leading federal agencies including DHS, TSA, USDOT, HHS, and DOJ.

 

 

Careers

Welcome to Miracle Systems!

This is your opportunity to pursue a rewarding career with
one of the fastest growing companies in the DC area.

Our current "hot jobs" are listed below:


Sr. Proposal Manager

Responsibilities:

  • Reviews RFPs; develops proposal plan and compliance matrix, drafts schedule and outline, consolidates questions for the client; organizes kickoff, status, review, and lessons learned meetings and conducts appropriate portions.
  • Organizes, leads, and manages proposal team (SMEs, writers, volume and section leads, teaming partners/subcontractors, consultants, editors, DTP, graphics, reproduction) and products.
  • Reviews proposal drafts and final for compliance, quality, content, and themes and discriminators.
  • Drafts or guides the proposal writers to draft various proposal sections, including past performance/qualification summaries and resumes.
  • Coordinates work of technical contributors, proposal staff, and other internal and external team members to achieve high-quality output.
  • Participates in preproposal activities, including Offer Design and preproposal conferences.
  • Mentors less experienced proposal managers and coordinators
  • Backs-up Department Director

Required Skills:

  • Bachelors degree in English or industry-related major
  • 10+ year’s hands-on experience in a similar fast-paced Federal proposal environment; 5+ years experience in the role described above.
  • Supervisory experience required
  • Proficient in Microsoft Word, Excel, PowerPoint, Project and SharePoint
  • Excellent time management and organization skills
  • Excellent attention to detail
  • Ability to work effectively with a broad range of people with a variety of technical skills and experience
  • Excellent interpersonal and communication skills
  • Ability to work under pressure of multiple tight deadlines and to manage shifting priorities
  • Ability to periodically work extended hours and weekends.
Sr. Software Engineer (Database, Software Development Skills)

 Responsibilities: General duties include:

 

  • Review, develop and design data models using standard diagramming techniques, in conjunction with application development teams.
  • Create logical data models and translate into physical database structures that integrate with existing or proposed database structures.
  • Monitor relational databases to optimize database performance, resource use, and physical implementations of databases; address a variety of database integration issues including migration between disparate databases, integration, maintenance/conversion, capacity planning issues, and new applications.
  • Maintain development, test and production RDBMS environments.  Monitor and maintain database security and database software, in cooperation with ISSMs.
  • Provide advice to applications programmers in the effective use of database languages; advise on troubleshooting, exception processing needs and other data management issues.
  • Responsible for coordinating with various project teams to provide input during project design and development to ensure production of quality products.
  • Works with Senior Technologists to provide technical guidance to both Project Managers and other applications developers during the development process.
  • Optional Skills: Oracle 11g and MySQL experience; Familiarity with Perl and Linux;
    Experience with synchronizing geographically dispersed databases; Experience with databases in a virtual server/cloud environment.

 

Required skills:  

  • Oracle 10g; Experience using Oracle SQL, PL/SQL, RMAN, ASM, and RAC.
  • Experience installing Oracle software and applying patches.
  • Ability to provide 24-hour on-call support.
  • Experience working with data providers and end users to diagnose and solve problems.
  • Experience interpreting data models and developing database structures; using standard diagramming techniques to design and develop data models.
  • Implementing and troubleshooting programming changes and modifications.
  • Knowledge of security requirements for databases.
  • Developing, documenting, and implementing backup and recovery procedures.

Sr. Budgetary Federal Consultant

Responsibilities:

  • Finalizes operating budget documents by basing budget on actual performance, previous budget figures, estimated revenue, expense reports and other factors.
  • Confirms financial status by collecting, interpreting, and reporting revenue and expenditures and by auditing vouchers and expense accounts.
  • Monitors and tracks operating budgets for quarterly financial reporting; develops current year estimate on departmental expenditures.
  • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies.
  • Provides managers with planning and control information by assembling and analyzing historical financial data; identifying trends; providing forecasts; explaining processes and techniques.
  • Manages budgetary information by maintaining records of expenses, inventories and budget balances, and maintaining records of actual operating figures for comparison with estimated budget.
  • Provides guidance to staff and makes recommendations by researching existing and new requirements; enforcing adherence to requirements; filing financial reports; advising management on needed actions.
  • Completes operational requirements by scheduling, assigning, and training employees; following up on work results.
  • Contributes to team effort by accomplishing related results as needed.

Required Skills:

  •  Federal government accounting experience is a MUST
  •  Experience performing a full range of budget functions and responsibilities (formulation and execution)
  • Preparing estimates and justifications for projected operated budgets, interpreting OMB directives and circulars, formulating budget solutions, and supporting presentations and client meetings
  •  Excellent oral and written communication skills
  •  Bachelor degree in Accounting or Finance

Sr. Project Manager

Responsibilities:

  • Ensure projects are completed on time and in scope through the deployment of project management techniques including project scope definition, risk identification and mitigation, project methodology selection, resource allocation, and facilitation with direct mentoring.
  • Work with business leaders and process owners in the planning and design of key projects to define project scope and accomplish expected deliverables.
  • Make presentations to management on project status, project approach, and expected results.
  • Assess and interpret customer needs and requirements.
  • Identify solutions to complex requests and problems.
  • Serve as a resource for others with less experience; provide explanations and information to others on difficult issues.
  • Self-starter that isn’t afraid to ask for help when needed.
  • Will be presenting to senior leaders, so very strong communication skills are desired

Required Skills:

  • Bachelor degree in Business, Healthcare Administration or related field.
  • Minimum 5 years project management experience in a complex environment.
  • PMP certification a plus.
  • Excellent communication and organizational skills with a demonstrated ability to plan, organize, and execute projects independently.
  • Ability to build collaborative working relationships with business partners and customers.
  • Innovative problem solving, planning, and strategizing. Ability to gain acceptance for ideas, plans and actions.
  • Strong analytical skills and use of pertinent data and facts to identify and solve a range of problems within the business.
  • Demonstrated success in project management and data analysis across functions and departments.
  • Proficiency in the use of common software packages including Microsoft Office Suite. Proven ability to identify and solve core process breakdowns impacting the customer and effectively execute solutions with measurable outcomes.
  • Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
Software Analyst

Responsibilities:

  • Provides system analysis and technical application support on the TSA Workforce Utilization System.
  • Provide Help Desk support by logging and reporting on all tickets, determining issue severity and frequency, and developing restoration solutions and workarounds accordingly.
  • Enter TSA application bugs and enhancement requests into an issue tracking and resolution tool.
  • Escalate issues as necessary within Team Miracle for assistance in issue resolution.
  • Perform sensitivity analysis on the TSA Enhanced Staffing Model (ESM), SABRE Staffing Plan and the TSA security agent time management and productivity system.
  • Execute MS Access SQL queries of airport configurations and flight data in the ESM model.
  • Perform testing on the ESM model for ensuring end user functionality.
  • Provide TSA WU ESM training to 208+ TSA Security Scheduling Operations Officers distributed across 208+ Federated airports via Net-Conferencing or Webinars, one-on-one training sessions, and lecture/training breakout sessions at the annual TSA Scheduling Operations Officer and Assistant Federal security Director Screening (SOO AFSD-S) Conference.
  • Processes, administers, and manages the flight data used by the ESM modeling tool, including loading data into the staffing model.
  • Supports TSA PM/Information System Security Officer (ISSO) with baseline creation for system certification and accreditation as required.
  • Maintains application user accounts, sends account updates to TSA PM/ISSO who maintains the master copy of authorized users.
  • Validates baselines via airport visits as required.
  • Supports other team members with ESM database updates as required.
  • Performs quality control checks on Annual Allocation Letters generated from the database.

Required Skills:

  • Bachelor's Degree required as a minimum with focus in computer science and computer systems analysis.
  • Minimum of three years of experience in application Help Desk support with emphasis in managing bug and application enhancement requests, tracking, and service resolution and restoration.
  • Minimum of 3 years of experience in Microsoft (MS) Office (Word, Excel, PowerPoint), Microsoft Access along with skills in Java C++/C-Sharp programming.
  • Masters in Computer Science and Computer Systems Analysis a plus.
  • Ability to identify and collect data and process data into information for providing relevant conclusions and recommendations for supporting business intelligence for TSA security agents scheduling decision making.
  • Demonstrated ability to manage tight deadlines and prioritize workloads with a high degree of accuracy with minimal supervision in a fast paced, self managed environment.
  • Ability to communicate clearly and effectively within all levels of the TSA as well as the DHS organization for responding to OMB and Congressional inquiries.
Sr. Software Program Manager

Responsibilities:

The Senior Program Manager collaborates with relevant teams to manage overall product vision, product strategy and customer expectations. You will evaluate market analysis, collect feature requirements, derive product specifications and assign priorities. You will work with the development team on technical design, technical implementation and quality delivery of the product. You will work with customers to ensure usability. You will collaborate with research and other relevant teams to conduct complex technical assessments. You will be working in a fast-moving environment with cutting-edge technologies.


Required Skills:

  • 10+ years working experience in software development.
  • Self-motivated, self-directed, and able to lead and motivate a high-energy team
  • Strong technical background and solid foundation in software engineering principles and architecture design
  • Expertise in one of the major object-oriented programming languages: C#, C++, or Java
  • Background or knowledge in .NET Framework and development tools highly desirable
  • Experience in large-scale technical program or project management, with strong time management and organizational skills
  • Excellent written and oral communication in English
  • BA/BS or MS degree in computer science, engineering or related disciplines


Please contact our HR manager, Leonard DiJames at james@miraclesystems.net to submit your resume.